Product Management Episodes

The Intersection of Customer Centricity and Data Centricity with Mike Cozart of Concreit
32
March 15, 2023

The Intersection of Customer Centricity and Data Centricity with Mike Cozart of Concreit

In this episode, Mike Cozart shares his journey in product management. From fintech and telecom to investment banking and venture capital, he’s seen it all. He explains how working at Amazon differs from smaller companies. Mike also dives deep into user interviews and planning the roadmap. Finally, he comments on customer centricity, data centricity, and where they intersect. Time Stamped Show Notes Getting into product [01:26] Changing roles within one company [01:34] Prioritizing projects [03...
Guest: Mike Cozart
Increasing NPS As A Product Manager with Amanda Laferriere of C2FO
31
March 7, 2023

Increasing NPS As A Product Manager with Amanda Laferriere of C2FO

When Amanda was getting her Master’s in engineering, she felt product management calling her. She just didn’t know the name of it yet. She gravitated towards a role where she could lead people, processes, tech, and marketing. Since then, she’s boosted NPS from 30 to 71, built a community, hired a diverse team, and learned how to retain top talent. She’s sharing all of that in our latest Product Chats episode! Time Stamped Show Notes Getting into product [00:59] Interviewing customers [01:56] Dec...
Building Your MVP with Bill Sherby of Havenly
30
March 1, 2023

Building Your MVP with Bill Sherby of Havenly

Bill Sherby started his career in advertising. After exploring analytics, data science, and product development, he found his passion in product management. He shares his career story, explains how he consistently delights his customers, sets his team up for success, and prioritizes his projects. Let’s dive in! Time Stamped Show Notes Getting into product [00:37] Delighting customers [04:16] Team structures [06:34] Prioritizing [09:49] Defining minimum viable product [16:26] Advice for aspiring ...
Guest: Bill Sherby
Building a Product From Scratch with Roman Kudryashov of Recommended Systems
29
Feb. 22, 2023

Building a Product From Scratch with Roman Kudryashov of Recommended Systems

Roman Kudryashov is the founder of Recommended Systems and co-founder of Dragon Blood Balm . He started his career in journalism – right when the industry was transitioning to digital. He then moved into marketing and eventually found his passion in product. Today he builds teams, creates products from scratch, and motivates product leaders around him. Time Stamped Show Notes Getting into product [01:09] Building teams [03:18] Demonstrating value [05:41] Uniqueness of product management [09:04] ...
Upping Your Team's EQ with Urvish Khandwalla of Arctic Wolf
28
Feb. 15, 2023

Upping Your Team's EQ with Urvish Khandwalla of Arctic Wolf

Urvish (UV) is a Product Leader at Arctic Wolf, the leader in Security Operations. With 18+ years of cloud and web security experience, specializing in product strategy, product portfolio management, cross-functional leadership, and big data Urivsh is adept at leading product teams to execute roadmaps and achieve organizational objectives. Accomplished in building and leading diverse teams of Presales, Post Sales Engineering, Product Managers, and Product Owners, Urvish has built over 5 high-per...
Building Out Your Product Team with Janet Brunckhorst of Aurora Solar
27
Feb. 8, 2023

Building Out Your Product Team with Janet Brunckhorst of Aurora Solar

Janet Brunckhorst, Director of PM at Aurora Solar, shares her vast knowledge about creating, building, and working with product teams. She draws from her experience in publishing and IT and explains how collaboration is the key to everything. Learn more about Janet’s career path, importance of customer feedback, and so much more in this episode of Product Chats! Time Stamped Show Notes How information technology experience helps in product management [01:05] Creating and supporting product teams...
Working With International Product Teams with Brian Dreyer of Sightcall
26
Feb. 1, 2023

Working With International Product Teams with Brian Dreyer of Sightcall

Brian Dreyer has seen it all: startups, large companies, and everything in between. He knows a lot about product management. He transitioned into it after working in marketing for a bit. In this episode, he talks about this transition and the overlap and collaboration between marketing and product. He also explains his prioritization philosophy and shares his experience starting a product team. Listen in! Time Stamped Show Notes Getting into product [00:48] Overlap between marketing and product ...
Guest: Brian Dreyer
Embracing a Testing and Experimentation Mindset with Rachel Schiff of Intelycare
25
Jan. 25, 2023

Embracing a Testing and Experimentation Mindset with Rachel Schiff of Intelycare

Rachel Schiff is a big believer in the power of mindset. And that’s exactly what she teaches her team at IntelyCare. She’s Senior Vice President of Product which means that she manages the product and design teams. In this episode, she talks about experimentation, collaboration between product and data science, and much more. Listen in! Time Stamped Show Notes Getting into product [00:52] Data science [02:17] Testing and experimenting [03:56] Hiring [10:51] Prioritizing [15:30] Advice for aspiri...
Building and Scaling Products From Scratch with Dave St. Geme of OpenMind
24
Jan. 18, 2023

Building and Scaling Products From Scratch with Dave St. Geme of OpenMind

Have you ever wanted to unlock the knowledge of the world and bring it to the masses? Dave St. Geme has, and that’s exactly what he’s working on right now. He’s sharing his learnings along the way. He’s also talking about his journey in product management. Listen in! Time Stamped Show Notes Getting into product [01:43] Building products – best practices [02:48] Prioritizing [05:04] User interviews [06:49] Collaborating effectively [17:13] Advice for aspiring product leaders [18:54] Product Chats...
Enabling Product Teams to Succeed with Eric Xiao of Fountain
23
Jan. 11, 2023

Enabling Product Teams to Succeed with Eric Xiao of Fountain

Eric Xiao is the VP of Product at Fountain. In this episode, he talks about his transition from an individual contributor to a team leader and his learnings and struggles along the way. He also shares how he supports his team and prioritizes projects. Finally, there are some awesome book recommendations, so listen to the very end! Time Stamped Show Notes Getting into product [00:41] Transitioning from IC to a leader [01:50] Supporting the team [03:02] Balancing research and company priorities [0...
Guest: Eric Xiao
Stakeholder Management for Product Managers with Adam Kropf of Texada Software
22
Oct. 26, 2022

Stakeholder Management for Product Managers with Adam Kropf of Texada Software

Adam Kropf truly leads by example. He’s a Head of Product and Development at Texada Software. But he’s also so much more than that. He leads a local product management group – a community for likeminded product fans to chat and share ideas. In this episode, he talks all about that, as well as stakeholder management, user interviews, empowering the team, and more! Time Stamped Show Notes Getting into product [00:53] Leading a product management group [01:34] Stakeholder management [03:29] Conduct...
Guest: Adam Kropf
Neurodiversity and Mental Health at Work with Gavin Wade
21
Oct. 12, 2022

Neurodiversity and Mental Health at Work with Gavin Wade

Mental health follows you throughout your life. In this episode of Product Chats, Gavin Wade, VP Product at Unmind, opens up about his mental health journey. He talks honestly and openly about dyslexia, his childhood, and how all that brought him to product management at a startup. Time Stamped Show Notes Getting into product [00:43] Building products in small teams vs big teams [04:26] Neurodiversity [05:21] Supporting your teams’ superpowers [11:15]* Developing career growth plans [14:50] Ment...
Guest: Gavin Wade
People Enabled by Products with Matt Peters of Expel
20
Oct. 5, 2022

People Enabled by Products with Matt Peters of Expel

People are good at two things – judgement and relationships. Everything else is largely automatable. When it comes to building software, product managers should really focus on giving people the opportunity to utilize those skills. That’s what Matt Peters really believes in and shares in this podcast with us. Through creative customer interviews, experimentation, team empowerment and good UX, Matt has transformed many organizations in 25 years, including FireEye and Expel. Time Stamped Show Note...
Guest: Matt Peters
Getting to "Why?" with Leo Gong of Apartment List
19
Sept. 28, 2022

Getting to "Why?" with Leo Gong of Apartment List

The core aspect of product management is the “why”. That’s what Leo Gong, VP of Product at Apartment List, truly believes in. In this episode of the Product Chats, we dive deep into his journey in product management and his tips on really understanding your customers and team members. We also discuss the importance of the product vision and, of course, the “why” behind all of it. Time Stamped Show Notes Getting into product management [01:41] Connecting with your customers [03:35] Being explicit...
Guest: Leo Gong
Prioritization and Strategy in Product Management With John Slocum of 3Play Media
18
Sept. 21, 2022

Prioritization and Strategy in Product Management With John Slocum of 3Play Media

Prioritization is critical to successful product management. In this episode of Product Chats, John Slocum, Senior Vice President of Product at 3Play Media, dives into his prioritization approach. We discuss how to leverage data and feature scoring models to make effective product decisions. With over 15 years of product experience, John has a wealth of knowledge to share. Time Stamped Show Notes Transitioning from engineering to product [01:19] Leveraging data to make product decisions [03:01]...
Guest: John Slocum
Exploring Product Momentum With Erik Dawson of LeafLink
17
Sept. 14, 2022

Exploring Product Momentum With Erik Dawson of LeafLink

How does momentum factor into product management? In this episode of Product Chats, Erik Dawson, Senior Director of Product Management at LeafLink, answers that question. We dive into how product teams can build internal momentum to support product growth, as well as external momentum, which helps customers move through the customer journey. Time Stamped Show Notes Getting into product [01:19] Building products for enterprise vs startups [02:59] How to structure product teams [06:58] Building cu...
Guest: Erik Dawson
Innovating in an Established Industry With Harish Pandian of Alcumus
16
Sept. 7, 2022

Innovating in an Established Industry With Harish Pandian of Alcumus

Products in established industries often stick to the status quo. That leaves room for emerging competitors to innovate and take market share. How can you avoid that? In this episode of Product Chats, Harish Pandian, Vice President of Product at Alcumus, explains how product managers can overcome the status quo and innovate in even the most established industries. Time Stamped Show Notes Exploring product market fit [01:15] Prioritizing what features to work on [02:05] Identifying what challenge...
Customer Centricity in Product Management With Mike Marriage of Bloomerang
15
Aug. 31, 2022

Customer Centricity in Product Management With Mike Marriage of Bloomerang

Getting input from customers is critical to building features and solutions that solve their problems. In this episode of Product Chats, we explore how product leaders can foster customer centricity with Mike Marriage, Senior Director of Product Management at Bloomerang. With over a decade of product leadership experience, Mike is able to share his unique perspective and actionable advice on customer centricity. Time Stamped Show Notes What to focus on first when joining a company [01:45] Priori...
How Product Managers Can Stay Connected to Their Customers With Harpreet Ahluwalia  of Altruist
14
Aug. 24, 2022

How Product Managers Can Stay Connected to Their Customers With Harpreet Ahluwalia of Altruist

Customer feedback informs the product development process. But, how do you ensure you’re connected to your customers and getting their feedback? In this episode of Product Chats, Harpreet Ahluwalia, Chief Product Officer at Altruist, explores this topic with us. Time Stamped Show Notes Getting into product [01:06] Staying connected to your customers [03:04] How feedback informs the product development process [05:20] Tying product satisfaction to customer retention [06:07] Balancing customer wan...
Succeeding as a New Product Manager With Erin Gray of Doximity
13
Aug. 17, 2022

Succeeding as a New Product Manager With Erin Gray of Doximity

Getting started in product management can be challenging. Fortunately, in this episode of Product Chats, Erin Gray, Director of Product at Doximity, shares her advice on how new product managers can ensure they succeed. We cover everything from getting into product, managing a team, collaborating with other teams, and overcoming imposter syndrome. Time Stamped Show Notes Succeeding as a new product leader [02:21] Getting product experience without the title [03:08] Leveraging mentorship to devel...
Guest: Erin Gray
How to Launch New Products With Sara Rossio of G2
12
Aug. 10, 2022

How to Launch New Products With Sara Rossio of G2

How do product leaders launch new products? That’s a big question, but fortunately we have a product leader with over 20 years of experience to help us answer it. Sara Rossio, Chief Product Officer at G2, has built and managed software for companies including Here, Gogo, and PowerReviews during her career. In this episode of Product Chats, Sara shares what she's learned about launching new products. Be sure to check it out. Time Stamped Show Notes Becoming a chief product officer [01:13] How to ...
Guest: Sara Rossio
Succeeding as the First Product Hire With Francisco Alberini of Monte Carlo
11
June 22, 2022

Succeeding as the First Product Hire With Francisco Alberini of Monte Carlo

This episode of Product Chats explores how you can succeed as a company’s first product hire. We chat with Francisco Alberini of Monte Carlo who shares his experience taking over product from his company’s founders. It’s a great discussion with actionable insights, so be sure to check it out. Time Stamped Show Notes Engineering bootcamps + getting into product [01:34] Being a company’s first product hire [02:40] Understanding customer problems vs feature building [04:55] Balancing customer probl...
Building an AI-Driven Product With Gagan Gulati of Behavox
10
June 15, 2022

Building an AI-Driven Product With Gagan Gulati of Behavox

On this episode of Product Chats we dive into building AI-driven products with Gagan Gulati, Chief Product Officer at Behavox. He’s built a wealth of product knowledge during his decades-long career that features product leadership roles at Microsoft, BEA Systems, and Oracle. Gagan shares his deep knowledge of AI-driven and AI-infused products in this episode, so be sure to check it out. Time Stamped Show Notes The importance of storytelling in your career [02:33] Advice for transitioning from e...
Guest: Gagan Gulati
Leading Product Teams and Knowing Yourself With Sneha Narahalli of Sephora
9
June 8, 2022

Leading Product Teams and Knowing Yourself With Sneha Narahalli of Sephora

With a career featuring time leading product at Sears, Walmart eCommerce, and Sephora, Sneha Narahalli knows how to effectively lead product teams. Check out this episode of Product Chats to hear Sneha’s advice for effectively leading your team in a way that builds trust, celebrates progress, and leverages members’ strengths. Time Stamped Show Notes The fundamental nature of product management [03:40] Avoiding boxing yourself into solution-based thinking [05:14] Building trust through communicat...