Harpreet Ahluwalia

Customer feedback informs the product development process. But, how do you ensure you’re connected to your customers and getting their feedback? In this episode of Product Chats, Harpreet Ahluwalia, Chief Product Officer at Altruist, explores this topic with us. Time Stamped Show Notes Getting into product [01:06] Staying connected to your customers [03:04] How feedback informs the product development process [05:20] Tying product satisfaction to customer retention [06:07] Balancing customer wan...